Who are the virtual world nay-sayers, and why are they saying no? Does it actually even matter that they are, or is it a good thing?For one we have Jim Castagnera's now relatively famous 'losers' press-release on Lawfuel, insulting and largely devoid of fact or research.
We've got Clay Shirky on Valleywag with his widely read piece castigating -- actually not castigating virtual worlds, per se, but those who are writing favorable pieces about them without rigorously checking their material -- though apparently he does so without actually doing so himself. Oh, my, but we've not heard the last of this one, I'm sure.
We've got Andrew Orlowski of The Register and his dismissive neo-luddism pieces about Sadville, again, largely devoid of accuracy or foundation.
Does it matter? Even if it does matter, does it matter that it matters?
Not all of our naysayers are strictly on the outside, either. Some of the most vociferous are residents who can't let go. They may not log in anymore. They may have even cancelled their accounts. You'll still see them, however, posting on blogs and forums -- presumably to try to ruin it for others, though their motives in this wise would seem to be obscure. Many people just consider that to be griefing.
And then you've got the insider-nay-sayers. Vocal critics who speak volumes, but apparently don't take their own concerns seriously enough that they actually depart. There's a consistent babble of those. The most common thread is that they say 'No!' and that they say it in the most offensive ways possible.
Another class of naysayer are those that seem to feel that the dog is to blame because it isn't a cat or that a virtual world designed to be one thing lacks qualities that it was not designed to have, and that isn't intended to have. They often don't have anything very positive to contribute.
Every one of these people, however, have one particular thing in common. They are all as much a part of the hype-machine as the relentless, happy cheerleaders. In some ways they may be even more effective at promoting Second Life in the mainstream public consciousness than the plastic cheerleader figure.
We all know the plastic cheerleader figure. She or he has been as much a part of marketing hype since the late 1950's as catchy jingles, puppies and improbably cute and clean children. We're suspicious when we see the plastic cheerleader, because of her strong and persistent emotional aftertaste. Reality is never perfect. We resent being told that it is.
"The Show with zefrank" talks about brand in this video podcast (starting about 90 seconds in) -- no dry thesis, this. It's bright, quick and odd. Go ahead. I'll still be here when you get back.
All done? Lovely. Now, with that fresh in your mind, let's look at branding-attachment.
"The Critic" is a win-win branding-attachment proposition. If the thing you're criticizing ultimately turns out badly, you've pretty much won, even if it turned out badly for no reason resembling any one that you've mentioned. If the thing turns out well, you can still keep on criticizing it, knowing that you're forever associated with the brand. Its fame is your fame. You may even receive a restraining order at some point from a creeped-out celebrity!Remember though that the trick is not to stop. A lone critique is the work of a crank, but endless critique commands respect. Repetition is key, especially as rivals appear to parallel your critical stance. You can't let yourself fall behind. Repeating yourself helps, and saves coming up with new material. Make people read and reread your material by being intentionally confusing and self-contradictory. Use dictionary.com's word-of-the-day liberally give a unique flavor to your posts.
In print, unfortunately you're denied the old standby "If you've got nothing to say, sing it" however, as print media has long since learned, alliteration works just as well for establishing memorable cadences in your message. Just remember to keep repeating your "NO" message long and loud to both increase the prominence of the brand and to reaffirm your attachment to it. Don't fail to consume the product or brand during this, it weakens your position -- though not unrecoverably.
And remember, all this while you're pushing the brand into the public consciousness, providing it with fame, prestige and credibility, whether it deserves it or not. Some brands pay for trolls, just to bring messages from supporters who would otherwise remain silent or be less supportive, and the very worst thing for any brand or franchise is silence.











1. A good example of critic as brand would have to be Nicholas Carr, who's made a reputation for himself by putting the boot into just everything from Web 2.0 to to Wikipedia to IT itself - http://www.nicholasgcarr.com/articles/matter.html - to our own beloved Second Life - http://www.roughtype.com/archives/2006/04/being_virtual.php - including the brouhaha about the energy consumption of Second Life with 'Avatars consume as much electricity as Brazilians'. (Never mind the average power consumption of bloggers!)
And Andrew Orlowski has jumped on the same bandwagon with his 'Sadville causes global warming' article... sensationalist tabloid journalism at it's best/worst.
Does all this naysaying really matter? No. At the end of the day those who are into it will be into it, those who aren't will resist it and the public will vote with their feet - they will either grab it with both hands and it will inevitably lead to (not be) the future of the Internet, or it won't. And if it is, a whole lot of the naysayers will be left behind.
There is a coincidentally similar post to yours by Stan Trevena over at his PacificRim Exchange blog entitled The Second Life Doubters Club - http://pacificrimx.wordpress.com/2006/12/16/the-second-life-doubters-club/.
Posted at 12:48PM on Dec 17th 2006 by Sean McDunnough