A rare post from Philip Linden confirms recent reports we've been getting that randomly selected Second Life users have been being polled for user satisfaction. Residents are asked if their Second Life experience is getting better or worse, with an option to provide a line of feedback as to why.
Several people who were at my office hours yesterday were among those polled. 1angelcares Writer (whom we interviewed separately) had to change her answer:
"I had such a hard time filling it out that I changed my 'better' answer to 'worse'," she said. She's not alone. Several people have said that they had trouble getting it to respond well enough to fill it in properly.
It seems like a good move to sample broad user opinion this way, but I suspect the actual interface for doing so needs a little more work.
1. I had the exact same experience. I was going to say "better" and leave a comment, but it wouldn't allow me to type anything into the comment field, so I changed it to worse and let it go at that.
Posted at 11:15AM on Aug 3rd 2007 by Otenth Paderborn